Position
Operations Support Manager, Harrow, London
Description

Operations Support Manager vacancy on Harrow, London

THE COMPANY

Our client, a successful and growing security company with HQ operations in Harrow seek looking for enthusiastic and committed people to join our busy Operations Team based across our London Offices – Harrow, Euston and Canary Wharf.

RESPONSIBILITIES

Operational control of ‘day to day’ site management visits, across the full portfolio:

  • Site personnel visits and reports.
  • Site Assignment visits and reports.
  • Ensuring all AI’s and RAMS are current and correct, whilst maintaining QMS compliance.
  • Assistance with ‘blowouts’ whilst cover is resourced.
  • Delivery and audit checking of stock levels such as uniform and equipment.
  • Escalating any issues into the Operation Manager and ultimately the Director as required.

Heading up the ‘Out of hours team’ and working closely with them:

  • Ensuring compliance and allocation of site visits throughout the team.
  • Direct responsibility for the team reporting into The Operations Manager.
  • Producing weekly and monthly reporting for internal and external use.
  • Downloading and review of site patrol reports and addressing any non-conformances.
  • Reviewing the detail and quality of daily Management reports and addressing any issues raised from these.
  • Producing KPI’s for monthly review meetings with Senior Management.
  • Daily and weekly audits of the condition of the company vehicles.

Control room assistance with ‘day to day’ operational issues:

  • Monitoring and escalation of non-conformance in relation to booking on/off for duty and check calls.
  • Production of weekly targets sheets, offenders lists to target, and increase levels of conformance.
  • Ensuring all operational staff are fully aware of how to use the employee portal and its importance.
  • Response escalation throughout the shift.
  • Working closely with the operational offices to ensure all shifts are covered with the appropriate site trained operatives.

JOB ROLE:

We require someone who is available to work a mix of days, nights and weekends.

The ideal candidate will:

  • Be a fast learner with the ability to pick up various computer systems quickly
  • Have good communication skills, both written and verbal
    Be reliable, flexible, organised and have good time management
  • Have a strong work ethic, with the ability to work on your own as well as a team
  • Have a clean full UK driving license.

EXPERIENCE

Possess a minimum of 6 months experience in a similar environment although not essential.

SALARY: 

The Package:

This is a full PAYE salary paid position paying in the region of £30k depending on experience.

 

CONTACT DETAILS
To apply for this role, click apply now below, or to find out more information contact us at 02038541119 or email: hello@citycalling.com.

 

 

Position: Operations Support Manager, Harrow, London

Thank you for submitting your application. We will contact you shortly!

Employment Type
Full Time
Beginning of employment
ASAP
Duration of employment
Permanent
Industry
Construction
Job Location
84-88 Munnelly House, HA1 4LP, Greater London, UK
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Base Salary
£30,000 £
Date posted
24th June 2019
Valid through
5 August 2019