Position title
Door Supervisor Retail Officer, Solihull, UK

Door Supervisor Retail Officer, Solihull, UK

Are you prepared to go the extra mile? If so, then your next career move should be with our client specialising in security services.


The Company

Our client in the delivery of security services on major construction and infrastructure projects throughout the UK, we are currently recruiting for professional, motivated officers to deploy to another of one of their exciting ventures in the New Year.


Door Supervisor Retail Officer’s Main Responsibilities 

  • Ensure the personal safety of both you, your staff, contractors and other visitors to the project. 
  • To ensure the safe access and egress of all personnel on and off the project. 
  • This includes ensuring that biometric procedures are complied with and any hard/software issues are dealt with in a timely manner. 
  • Ensure an excellent level of customer service is delivered at all times, respond positively to any/all incidents throughout the project and be conscious of all visitors to the site. 
  • Carry out regular patrols of the site to ensure Health & Safety of all site personnel and security standards are maintained at the highest level throughout your deployment. 
  • Report faults, Health & Safety issues and escalate any complaints to Supervisors and the clients appointed the person. 
  • Monitor CCTV systems Report any anti-social behaviour throughout the project in accordance with the company policy 

Essential Skills Door Supervisor Retail Officer Role Requires

  • Excellent ve rbal and written communications skills 
  • Experience of a customer-facing role and the importance of good interaction with clients, contractors and visitors. 
  • The ability to prioritise your workload and to remain calm and focused when in a pressurised environment. 
  • The ability to calm and diffuse difficult situations and to be able to forge excellent relationships with staff and colleagues. 
  • Highly IT literate with a competent understanding of Microsoft Office – Word, Excel, Powerpoint, Outlook. 
  • An understanding of Health and safety law and its importance within the construction industry. 


Qualifications Door Supervisor Retail Officer Role Requires

  • SIA Door supervisor licence min 2 years experience doing CCTV work & SIA door sup (with upskill of physical intervention) licence CSCS card holder 
  • Full 5-year checkable work history in accordance with BS:7858 
  • Current DBS (Disclosure & Barring Service) 

What else would we like to see? 

  • Conflict Management and Physical intervention training. Current First-aid at work certified. 
  • Fire Marshal or traffic marshal certified. Project Griffin certified. Major Project experience including access control and induction processes. 
  • Experience of working in a team-orientated, fast-moving environment. 
  • Successful candidates will join an existing team of highly trained and motivated security officers and managers.

Contact Details

If you meet all the requirements above and are interested in this Security Door Supervisor Retail Officer role, please apply now and someone from our team will be in contact.

Employment Type
Full Time
Beginning of employment
Duration of employment
Security Services
Job Location
Solihull, UK
Working Hours
Days / Nights / Weekends shifts
Date posted
21st November 2019
Valid through
31 December 2019
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Position: Door Supervisor Retail Officer, Solihull, UK

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